CRS in a hotel stands for the central
reservation system that is owned by the hotel a very common practice that
is found in resorts and hotels of the tourism industry. CRS for hotels is a computerized coordination that revolves round
the storage and allocation of information that concerns the resorts, hotels and
other similar lodging facilities.
A hotel central reservation system consists
of several elements that make the life of the guests in the hotel easier. The hotel CRS software consists of profiles
of the guests, their reservations, tariff and inventory control, groups and
blocks, management data, global circulation interface, reporting, and PMS
interface. A good hotel CRS system is highly beneficial for travel
agencies who book the hotel in behalf of their clients, the hotel guests and
the hotel staff who use it.
Here is a brief overlay of the information that
is stored in hotel CRS System Company.
The information provided in the CRS includes room rates, room types, the conditions
of the room, the present inventories, the architecture found in the room, the
relevant information regarding reservation, the graphical information that are
provided in the form of video and pictures along with a much detailed information
like the address, phone number or fax number of the guests together with their
location.
Here are a few of the primary functions of
the CRS –
- The software is relatively easy to use
- It is totally flexible as well as scalable that is very suitable for growing business
- It offers great connectivity of hotels to travel agents online and the booking engines on the net
A good CRS
for hotels makes life easier for all ensuring that there is no unrequited
tension between the guests, the travel agents and the hotel as all the
information in available to all.
